Return & Refund Policy

Cedar & Stone – Home Decor

We want you to love every piece you bring into your home. If something isn’t quite right, we’re here to help.

🛍️ Returns

You may request a return within 14 days of delivery.

To be eligible for a return:

• Items must be unused, undamaged, and in original packaging

• Proof of purchase (order number or receipt) is required

• Items must not be marked as final sale or clearance

To start a return, email us at:
support@cedarandstone.com

🚚 Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect

• We recommend using a trackable shipping service, as we are not responsible for lost returns

💰 Refunds

Once we receive and inspect your return:

• You will be notified of approval or rejection

• Approved refunds will be issued to your original payment method within 5–10 business days

• Shipping fees are non-refundable

🔁 Exchanges

We only replace items if they are:

• Defective

• Damaged during shipping

• Incorrect item received

If you need an exchange, contact us at:
support@cedarandstone.com

⚠️ Damaged or Defective Items

If your order arrives damaged:

• Contact us within 48 hours of delivery

• Include photos of the item and packaging

• We’ll arrange a replacement or full refund at no extra cost

❌ Non-Returnable Items

The following items cannot be returned:

• Final sale or clearance items

• Gift cards

• Customized or made-to-order products

⏳ Late or Missing Refunds

If you haven’t received your refund:

• Check your bank account again

• Contact your credit card provider (processing times may vary)

• If the issue persists, email us at support@cedarandstone.com

📩 Need Help?

For any questions about returns or refunds, feel free to reach out:
support@cedarandstone.com

Thank you for shopping with Cedar & Stone — where comfort meets style.